Privacy Policy — River's Garden Co.

When you book a U-Pick, the booking flow is hosted by a third-party booking platform on our behalf, and the information you put in the form — typically your name, email, phone, and the time slot you chose — is handled under that provider's privacy practices. That provider is US-based.

When you contact us directly — email, text, phone, or message on Instagram — we receive whatever you send. That's the whole list.

We also automatically collect the technical information that is standard for any website visit (IP address, browser type, the page you came from) for the purposes of anti-abuse and understanding which pages are useful. This technical information is not linked to your booking.

We use what you send to confirm a booking, send the address and directions when it's time, follow up if the truck is running late, and answer your questions about events or orders. We don't use your information for marketing, profiling, or any purpose unrelated to your interaction with us, and we don't maintain a mailing list. We do not sell or rent your information to anyone, ever.

The website itself is hosted on a cloud hosting platform, and this site is configured to run in the platform's Canadian region (Montréal, Québec), so your interactions with the site are processed on servers physically located in Canada. The booking platform we use for U-Picks is US-based; when you complete a booking, that portion of your information is handled on their US infrastructure — by using the booking flow you consent to that transfer. We do not share your information with any other party.

Booking records live in the booking platform as long as your account with them exists. Email and text correspondence we keep as long as the conversation is useful — typically a season or two. You can ask us to delete any of it at the address below.

We use a self-hosted, privacy-friendly analytics tool to understand which pages visitors find useful. It is cookieless and does not follow you across websites — it records only anonymous, aggregated information:

• The page you visited
• Your general country and city (derived from your IP address, then discarded)
• The type of browser and device you used
• The site that referred you to us, if any

No individual visitor can be identified from this data, and it is not linked to any booking or message you send. The analytics server runs on hardware we control in Canada, not on a third-party advertising network.

This website does not set any cookies for tracking, analytics, or advertising. Because we do not use cookies for these purposes, no cookie consent banner is required. The third-party booking flow may set its own cookies while you complete a booking; if you use it, those cookies are governed by the booking provider's policy.

Under Canada's Personal Information Protection and Electronic Documents Act, you have the right to:

• Know what personal information we hold about you
• Request access to it
• Ask us to correct or delete it
• Withdraw your consent (which means we will not be able to fulfill an in-progress booking)

Email magwyer@riversgardenco.ca and Magwyer will take care of it personally within 30 days.

If we make material changes to how we handle your information, we will update this page and the “Last updated” date above. Substantive changes that affect existing bookings would be communicated to affected customers directly.

Questions or requests about this notice or your personal information:
Magwyer Herring — magwyer@riversgardenco.ca
River's Garden Co., Howden, Manitoba